Unpaid bill issue



how much time I’ve after the third notification of unpaid bill before it goes to bailiff?
11 days has passed now.

I can’t access my account currently, because I lost 2FA app. I already sent email to document (at) scaleway (dot) com, but they disabled my scaleway account 2FA.

I sent another email with a notice that it’s for the online.net account. Waiting for response.

I’ll pay the bill immediately when I get access to my account.