Two-factor authentication reseed


#1

Hello,
I reinstalled my phone and lost the two-factor params in my android app.
Is there a way to reseed the app with a backup code or within my account ?
Or should I deactivate the option and activate again to obtain the QR code ?

Thanks for your answers.


#2

Hello,

If you still have access to your account, you can disable two factor authentication and re-enable it to generate a new QR code which you can link with your new phone.

Benedikt


#3

Hi,
i had same issue last month when I reinstall FreeOTP+ (app for two factors authentification).

I can access my account with one of the backup codes generate when you create the two factor access.

Then you can delete and recreate the two factor access.

Let us know…

Mael