Subject: Account check


Hello everybody,
I don’t know who to contact anymore and I need help please.
I got Ticket # 873916 Subject: Account check
ok,I sent my documents what they were looking for,suddenly i see you account is locked.
I contact further on that Ticket but no one answers anymore and I can no longer open a new Ticket.
I don’t know what I did wrong, gave my information properly and suddenly closed my account.
thank you in advance



We are going to check your ticket and come back to you as soon as possible.

Thank you for your time and patience.


Hedi Serradj
Trust & Safety Team

1 Like

Thank you, it just worked out.
Have a nice day