[solved] Seedbox image: instance not starting, getting erchived instead

#1

Hello,

I’ve just added an instance of Seedbox instant app (GP1-XS, AMS-1) to my account, but I’m experiencing some issues while starting it: whenever I power on the instance, it stays a few minutes in the “starting…” status and then it gets archived.

I don’t know what other relevant information to provide.

How do I successfully start the instance? What is happening? Is it expected?

Thanks in advance

Edit: a few hours later I received an email saying they failed to process my credit card. That might explain it. Closing for now