[RESOLVED] Where to enter two-factor recovery codes?


#1

I reset my phone and still have my 2fa backup codes - where do I need to go to enter the backup code? The login page redirects me to a two-factor authentication, but it has a 6-character limit, which means that recovery codes are not recognized here. This used to be possible before Scaleway changed its UI, so is there a page I can go to that allows me to log in with recovery codes?

I need urgent help, I’m trying to save my locked account. @sod @yann

Thanks.


#2

Hello,

You can use the recovery codes at https://cloud.scaleway.com to reset your 2FA authentication method.

Cheers,

Bene


#3

Thank you! This worked.