[Question] [Activation account] Can't receive a phone code on my mobile operator


#1

Didn’t receive any phone code in Belarus (Velcom - phone operator). How can I activate my account?


#2

Hello,

In case you still have not received the SMS code, you can open a support ticket to manually validate your account by the technical assistance team.


#3

I can’t create support ticket because it ask me to provide phone number


#4

Hello,

We have validated your account :slight_smile:


#5

I am having the same problem. I am not getting an SMS to confirm my mobile number and therefore I am not able to complete my registration nor opening a ticket.


#6

Hello @eddantes,

can you PM me your console user name? I will then ask my colleagues to manually validate your phone number.