Problem with emails settings on WIN10


#1

Hi !

first of all, I’m french, sorry for my english.

I have dedicated server, and I installed a new domain on it, all work, but when I try to connect to my email adress on thunderbird or outlook from a windows 10 PC, it didn’t work, even with all the manual setting (smtp, POP…) while it works with a windows 7 PC with automatics settings…

I add you a screen of the error, in french, but it means “thunderbird didn’t found the settings for your email”, I had try all setting in this doc : https://documentation.online.net/fr/web/web-hosting/tutorials/mail/configure-thunderbird
I try disconected firewall, anti-virus … nothing to do …

Somebody can help ?

Thank you !

++


#2

It doesn’t appear you have set up your reverse-dns fully. Although this may not have anything to do with the problem you are getting. Testing your server returned the following, where “sd-85925.dedibox.fr” does not match your domain:

Connecting to 163.172.10.21

220 sd-85925.dedibox.fr ESMTP Postfix (Ubuntu) [844 ms]
EHLO PWS3.mxtoolbox.com
250-sd-85925.dedibox.fr
250-PIPELINING
250-SIZE 10240000
250-ETRN
250-STARTTLS
250-AUTH DIGEST-MD5 CRAM-MD5 PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [719 ms]
MAIL FROM:supertool@mxtoolbox.com
250 2.1.0 Ok [719 ms]
RCPT TO:test@example.com
454 4.7.1 test@example.com: Relay access denied [734 ms]

PWS3v2 4516ms


#3

But, the adress email works good, sending and receving emails !