Please, please help me, somebody!

#1

Doesn’t anybody read these articles? Let me make myself clear. I have a server, I’m billed every month, but recently I find I can’t log in to the console, to access my invoices for tax purposes.

I’ve tried changing my password and making it stronger. NO GOOD. When I try to log in it still times out.

I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.
I CAN’T RAISE A TICKET BECAUSE I CAN’T LOG IN.

FOR FUCK’S SAKE, CAN’T ANYBODY HELP ME???

#2

Hi, i’m not working for scaleway but this platform is used for scaleway users as well as online.net (by scaleway) users so i think it would help if you were saying where are you trying to connect to in the first place.

Do you try to login to online or scaleway console?

I’m a online customer and i can login to online console on chrome just fine.

#3

I’m trying to login at https://console.scaleway.com. I generally use Waterfox (mainly for FireFTP). I’ve just tried using Chrome, but the result is the same. It just times out. Since I can’t login I’m wondering if I can contact this bunch of cowboys by snail-mail. That’s assuming anyone there can read. There’s certainly nobody there who knows how to program an interactive website. Actually, I’m not a bad programmer. Maybe they should give me a job.

#4

:smiley:

From https://scaleway-community.slack.com

Misteur [15 h 59]
Hello friends,
Please know that the Scaleway console and APIs are currently down :


Root cause has been identified, a fix has been applied and services should slowly come back to life.

So the problem is global and not linked just to yourself :wink:

You can connect to scaleway-community.slack.com to ask for an ETA directly to the devs there i guess.

Have a nice day!