Not possible to contact technical support

#1

A couple of days ago I tried to place an order, but the system said that I am not allowed to do that.
So I tried to open a new ticket, and even though I got a reply - I can’t read it, because it always shows a message " Oops! Something broke…". And I can’t create a new ticket again, until the older one is closed. I mean… what am I supposed to do? why can’t I place an order?
the ticket number is 793472

#2

Hello @morozko,

There was an issue earlier today that caused a temporary unavailability of the ticket system. The issue has been fixed and you should be able to read your ticket now.
I am sorry for any inconvenience caused by this issue.

Kind regards,
Benedikt