Lost phone with Google Authenticator, cannot login


#1

Hi,

I’ve turned on 2FA with Google Auth but I lost this phone and I can no more log-in to online.net.

I can’t pay my bill and my servers are turned off.

What can I do ?

Thanks


#2

Good morning,

To unlock your account, the support team will have to call you after you send some justificatory.
I will send you a PM :slight_smile:

Best Regard

Hedi Serradj


#3

My problem is solved, thanks a lot :slight_smile: