Error while sending mails


#1

Hello,
I have an issue with some outgoing mails.
They are not send, and an adress “Administrateur système” reply with the following mail :
"Erreur serveur : ‘451 Sender rate limit exceeded, domain temporary disabled’ "
I don’t understand why i have this error.
Maybe it’s a hour/day sending limit ?
Below, this is a snap of the error :

Thanks for helping.


#2

Hello,

Have you sent many mails recently? In this case it is possible that your accound has been temporary limited.
There is a limitation on the STMP service that limits the number of emails that can be sent from our servers:
https://documentation.online.net/en/web/web-hosting/email-management/consult-email#usage_conditions_for_mail_services

You can contact our support team by ticket if you still have an issue with sending emails.

Benedikt


#3

Hello,

Thank you for your answer.
It’s right, we have some hours where we sending a lot of emails, and it’s when the system is blocking.

I’m going to open an ticket on the support.

Regards.

Mathieu.