I decided to try out C14 by archiving about 100GB of data in C14 intensive (this was partly an experiment, but it’s data that I really do want to archive). Over the space of a few days, I uploaded the data to the safe, archived it, and then as the experimental part, I ran a verify operation, and unarchived the data and checked that the files came back, so far so good.
A few days later I got an email saying my safe area would automatically be archived at the end of the week. OK, somehow I thought unarchiving meant moving the data from the archive to the safe, like carrying a box of books from the basement up to the lobby, rather than copying it. So I manually re-archived the data, which meant I now had two archived copies. OK, no big deal, I deleted the extra one. I then got a “service termination” saying my “C14 intensive level storage ([name]) expires on 2017-04-02 18:30:02”. This made it sound like my whole C14 store was being expired, rather than just one of the two archives (no panic, I still have the original data outside C14, but this is surprising). However I checked, and only one of the archives was deleted, which is what I intended, no problem.
Going to the service termination email, the service was only active for 1 day. Do I get charged for a whole month, or just for the time that the archive was active? (Even a whole month is just 0.5 euro for this data, so I don’t need any adjustment, just want to know for future reference).
What am I supposed to do after unarchiving data if I don’t want to put it back in a new archive? Just delete everything from the safe, using an sftp client?
If I want to change the contents of an archive (say by adding some files) is the right way to unarchive, use sftp to change the safe contents, re-archive (so now there are two archives), then delete the original one? (In practice I’m likely to add about 70GB at a time, so I’ll probably put each 70GB chunk in its own archive).
Overall I would say this is a good product but the documentation and UI are currently a bit confusing. (And I forgot I had commented in another thread with some of these issues: Edouard responded a couple days ago, thanks!)