[ANSWERED] - Lost SSH Key - Scaleway server - Help!


#1

Hello,

Unfortunetly our webmaster disappeared with the access key to our Debian server.

Is it possible to recover SSH key or to create new one via Scaleway console and how ?

Your help is very welcome.

Thank you in advance.
Regards.


#2

I would be surprised if an administrator from Scaleway team would agree to regain access to your server for you, assumed he could.
You have a console access to your server on your control panel.
You’ll need either the root password or the login/password of another user with sudoer access to regain control of you server.
Otherwise, it will be an opportunity for a true test of your DRP…


#3

Hello,

I would suggest you to open a ticket for such inquiries. Our support team will help you through a ticket system.

Best regards

Rémy


#4

go here