[ANSWERED] - Error in IP redirection


#1

Hi all,

since 17/08/2018 I have an issue to connect to my server in IP 195.154.161.91.

I have seen a ticket in online status here
And when i try in online traceroute I also get a timeout, for example

tracepath for 195.154.161.91

tracepath 195.154.161.91
 1?: [LOCALHOST]                                         pmtu 1500
 1:  Bbox.nomad                                           62.309ms 
 1:  Bbox.nomad                                            2.361ms 
 2:  10.164.24.1                                         178.046ms 
 3:  10.164.26.62                                         66.422ms asymm  6 
 4:  10.164.26.65                                         47.921ms asymm  7 
 5:  193.252.137.85                                       39.710ms asymm  8 
 6:  ae44-0.ncidf203.Aubervilliers.francetelecom.net      48.575ms asymm  9 
 7:  ae43-0.nridf201.Aubervilliers.francetelecom.net      52.510ms asymm 10 
 8:  ae43-0.noidf001.Paris3eArrondissement.francetelecom.net  63.029ms asymm 11 
 9:  193.253.13.206                                       41.088ms asymm 12 
10:  online.dc3-1.rt.hopus.net                            54.862ms asymm 13 
11:  195.154.1.23                                         51.898ms asymm 14 
12:  195.154.2.189                                       121.968ms asymm 15 
13:  no reply
14:  no reply

And for another ip in same range

tracepath 195.154.161.90
 1?: [LOCALHOST]                                         pmtu 1500
 1:  Bbox.nomad                                            7.235ms 
 1:  Bbox.nomad                                            2.265ms 
 2:  10.164.24.1                                          54.654ms 
 3:  10.164.26.62                                         50.316ms asymm  6 
 4:  10.164.26.65                                         68.980ms asymm  7 
 5:  193.252.137.85                                       71.515ms asymm  8 
 6:  ae44-0.ncidf203.Aubervilliers.francetelecom.net      53.710ms asymm  9 
 7:  ae43-0.nridf201.Aubervilliers.francetelecom.net      55.214ms asymm 10 
 8:  ae43-0.noidf001.Paris3eArrondissement.francetelecom.net  36.429ms asymm 11 
 9:  193.253.13.206                                       56.647ms asymm 12 
10:  online.dc3-1.rt.hopus.net                            40.079ms asymm 13 
11:  195.154.1.23                                         40.454ms asymm 14 
12:  195.154.2.189                                        62.652ms asymm 15 
13:  195-154-161-90.rev.poneytelecom.eu                   92.021ms reached
     Resume: pmtu 1500 hops 13 back 16 

Could you please verify if there is an error in the configuration


#2

Hello,

Can you please open a support ticket in your account to check it with our technicians?

Benedikt