[ANSWERED] - Account locked?


#1

Hello,
After registration got message like " Your account has been temporary locked for verification, please contact the support."

  1. Why ?
  2. How long it should take to unlock my account ?

Thanks


#2

Hello,

Your account needs some further validation before you can use it. You can contact the trust & safety team directly from your account by opening a support ticket for more information about it.

Benedikt


#3

Bene,

They shut down our account in less than 24 hours the safety team however on your site it says the kycs need to be done in 8 days. ??? I have 18000 clients who have had zero site due to our move to this server what in the world is going on and I can not get a hold of anyone from emails, ticket system and phone calls to different numbers you have listed on your site. Fundme247 we need our site back up instantly please… rawresources21 is my skype Russ Field admin of fundme247… i have never in my life of working for 20 years seen anything like this.