[ANSWERED] - >50h downtime


#1

No way to reboot the server, no way to archive it, no way to get any info from the support. You should change your sla availability from 99.9% to 0.99%. Bestest service.

%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%20%D0%BE%D1%82%202018-09-30%2000-20-20

By the way, is there any way to get a refund?


#2

Could you open a ticket about your situation?